HOW WE WORK
THE MESH FAMILY WAY
At Mesh Ability Academy, we believe that every journey is unique, and so is the NDIS support you receive. As a proud family-led organisation, deeply connected to our communities, we walk alongside you every step of the way — with empathy, understanding, and a commitment to your goals.
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Contact Us
Let’s start the conversation
We know reaching out for support can feel overwhelming. That’s why our friendly team make it simple and stress-free. Whether you prefer a phone call, email, or filling out our online referral form, we’ll take the time to listen and understand what you need — without judgment, and always with compassion.
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Consultation and Assessment
Understanding your journey
Your story matters to us. We can meet with you — in your home, in the community, or where you feel most comfortable — to learn about your goals, challenges, and what a good life looks like for you. Together, we will explore how your NDIS Plan can be used to best support your needs and aspirations.
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Service Planning
A personalised approach
No two participants are the same, and neither are our plans. We will co-design a tailored support plan with you and your support network, focusing on your strengths, interests, and future goals. Our Mesh Family values guide every step, ensuring your plan is inclusive, practical, and flexible.
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Service Delivery
Meet your support family
Once your plan is in place, you’ll be introduced to our amazing support workers and allied health professionals. Each member of our team is highly skilled, compassionate, and experienced, with a genuine passion for supporting participants to grow, build independence, and feel connected in their community.
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Regular Review and Feedback
Growing together
Life changes, and so do your needs. That is why we check in regularly to review your supports, celebrate your progress, and adjust your plan whenever needed. Your feedback matters — it helps us keep improving and providing support that truly feels like family.
At Mesh, you are not just accessing a service — you’re joining a community that believes in you, stands beside you, and celebrates your wins every step of the way.